Call History Not Working
Call history displays the headings but no calls are listed under it. It was OK about 4 hours ago.
Forum Discussion
I may have asked you this already but, do you use Voice Tools Spam Blocker? I've had verification calls that didn't go through until I allowed all calls. I know email providers don't determine what's spam. It's done by online security companies. Cox probably uses a third-party security company to identify voice spam.
Yes, I do have Voice Tools Spam Blocker on. And it's possible that the number used by the bank may have been labeled as Spam? There was a Cox phone number that called me and it was labeled as Spam? Even if they are blocked and don't ring my phone, they still appear on the Call History Report. I'm anxiously awaiting to see what's on it - - it's been 3 weeks without it.
I just tested voice verification, and the call came through, but I've changed Spam Blocker to allow everything until Cox fixes some of their broken websites. The call appears in my Interactive Services on-screen call history (Cox TV), but the name is prefixed with "Spam?". It probably wouldn't have rung my phone if I was still blocking spam calls.
