Call history log not working
I can’t access my call history log on the cox website or on the cox connect app.
Can you put in a ticket with tech support? Thanks.
Forum Discussion
- Hi Rosebud84, log into http://phonetools.cox.com and make sure Call History is enabled. When did Call History last capture call information? -Becky, Cox Support Forums Moderator
Yesterday, at 4:04pm. Phone tools on website seems to be working now, but calls don’t load on the app.
I prefer using the app. I get a spinning circle and the forever “loading”. Then it says error code 1000.
- Hi Rosebud84, what version of the app are you using? Go to Settings/About This App to get the version number. -Becky, Cox Support Forums Moderator
Phone Tools isn't working for me either via the web. I get a "spinner" then a message that says "We are currently experiencing technical difficulties to process your call history request". I don't have the app.
