You charge me for going over usage but don’t refund when your service goes out??? You charge me for gigablast but the service has NEVER been that fast.

Hi Danielvanhorn,

We want you to enjoy your services and if you are experiencing problems we can help. Please if you would send us an email to cox.help@cox.com with your name and address so we can investigate what the issue may be. Please be sure to include the URL. We look forward to working with you.

Latitia
Cox Support Forums Moderator