Forum Discussion
It is time to leave Cox. Outrageous pricing, now moving email to Yahoo. If I wanted Yahoo I would have signed up for Yahoo. Do your customers really matter to you? With all the choices now for steaming services, etc...I would think Cox would pay more attention to their customers. Used to be Cox was the only game in town, not anymore. See ya Cox, you can keep your Yahoo.
- GregP15 months agoModerator
Hi, I apologize for the experience you have had I will be glad to review your bill with you. In 2019 we stopped allowing new email addresses to current and new customers from being created. A large part of the decision is because fewer customers were taking advantage of this service as many more free services like Gmail, Yahoo Mail, and many others had become available. We have continued to maintain our email service for the email addresses until the recent decision to migrate this service to Yahoo servers so they can manage these accounts. and continue to support our legacy email offerings. Please reach out to us privately so we can discuss this. Our email address is cox.help@cox.com Please include your full street address and a link to the forum thread.
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