Worst internet I ever paid for

And their responses are always the same copy paste from 3 separate people that replied to me. Every time it ends up in a service call where they want to charge you. Last time I had someone come out because of the problem they tried to blame my equipment instead of checking their side. Every time I have bought up to day good cable modem/router combo and it never fixes the problem. I will be damned if they want 100 for fiber optic when it comes to our area because I can guarantee it will have the same problem. They need to update their splitters/cables coming from their end into the house. At this point I think if I want it done I will have to do it myself.