Forum Discussion

Tariq_K's avatar
Tariq_K
New Contributor II
5 years ago

Wireless Contour Stream Player (Cox TV) usage is being counted towards my Data Usage

I realized today that Cox is counting my Contour wireless usage (Cox cable TV) towards my Data usage cap. Got an alert yesterday that I have used 75% of my data and I still have 10 more days left in ...
Data Usage Discrepancy
bearone2's avatar
bearone2
Contributor III
5 years ago

free data huh, what a dream!

i've been with cox for 20+ years, have always had some data cap. used to be 500, then bumper to 1024.

is mobile device using wifi or network data?

Tariq_K's avatar
Tariq_K
New Contributor II
5 years ago

You are correct, there is a data cap which is 1.25 TB now. That applied to all other usage like surfing the net, downloading, streaming other services like Netflix, Apple TV, etc., I am talking about watching Cox cable TV via their wifi streaming player. As for mobile device, if you Contour app via wifi, per Cox it is not counted towards your data usage. 

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    just what is this wifi streaming player??

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      It's the same thing you have.

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        great, the same one where i get the free wifi!!!