Forum Discussion

Len_Monaco's avatar
Len_Monaco
New Contributor
5 years ago

Wifi

Paid over $400 for modem now told out of date and wants to send a new modem...as I can see I'm not the only person having wifi issues now they want to send me a new modem and after paying over $400 f...
BrianM's avatar
BrianM
Moderator
5 years ago
It sounds like you are renting your current modem. This would need to be returned or you would be charged an unreturned equipment fee.

Brian
Cox Support Forum Moderator