Forum Discussion

AnissaA's avatar
AnissaA
New Contributor
5 years ago

WiFi not connecting to smart TV or roku boxes

I just picked up a new panoramic WiFi modem, my other one was 2 years old and I was told I needed a new one because it kept disconnecting from my Roku box. But now this new modem isn’t even connectin...
ConnectionLoss
cox coxsupport
cox internet
hero's avatar
hero
New Contributor II
5 years ago

Had the same issue - i bought my own modem (stopped renting) and got rid of the panoramic. It affected my network bridge by trying to  find the “fastest” server - ha ha. I phoned them up got the new one provisioned - and it was sorted. Panoramic is rubbish!

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    I'm curious what compelled you to rent equipment from Cox?

    • hero's avatar
      hero
      New Contributor II
      5 years ago

      New to area & couldn’t be bothered to research modems & have some charlatan come rip me off a couple of grand “networking” my house etc