This issue is getting old. Keep losing signal every day for the last two months. There are daily posts of this happening to other people in the area. I haven’t really complained and still continue to pay cox for the service, but this really needs to be looked into. Seems like once the fiber optic cables were installed, the issues started more frequently. I’m not a conspiracy theorist, but is this a push for the upgrade?
Hello. I'm sorry to hear you have been having trouble with your internet recently. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers.
