Forum Discussion

SantaJ's avatar
New Contributor
4 years ago

Why send another router?

Hey i recently switched to Starter Internet 10mbit, now Cox sent me another router. Cant i just reuse my old one that I used for Internet 30 mbit package ?

2 Replies

  • MaryF's avatar
    Former Moderator
    Hi SantaJ,

    We'd be glad to look into why we sent the equipment. Please send us an email to with your full name, account holder's name, street address, and details of your issue or a link to your forum post. Thank you.

    Cox Support Forums Moderator
  • bearone2's avatar
    Contributor III

    30 will hardly get live sports without a lot of buffering!