Why schedule an outage on a Monday from 5am - 6pm when schools and parents all have to "work from home"? VERY poor technical project management by Cox!!

At least you received a notice.  We had a 4-hour doozy yesterday with no TV, Internet or phone.  The TV just went black and then both modems went into meltdown mode.

I'm curious what happened.  The weather was fine and I didn't notice any multi-car pileups, infernos or Cox trucks in the neighborhood.  The Cox page just read, "We've detected an outage in your area and are working to...blah, blah, blah."

It's a vulnerability of "bundled" services:  don't put all your communications eggs in 1 basket.