Why me?
I've put in so many tickets, and I'm so tired of this. This is a line issue or a cox equipment issue and I should not have to make a phone call weekly have techs out to fix issues on the line. BTW th...
Forum Discussion
Hello, we apologize for the delayed response. I am detecting signal issues on your modem as well as tremendous packet loss. I feel it is best to send out another technician to the home to diagnose and correct the issues. Can you please include a link to this forum thread and email us at cox.help@cox.com, so we can set up a service appointment? -Kevin M. Cox Support Forum Moderator
I need ticket numbers man. This filing a Fcc complaint to take care of these issues is an problem. I'd like a number, so it can be recalled each week, instead of starting again.
