Forum Discussion

proudworld's avatar
proudworld
New Contributor III
5 years ago

Why is service so unstable this week?

I've been down at least once every day this week, sometime 4-5 lasting various durations.  5 minutes to nearly an hour.  Why/ what is the issue? I'd rather be down for 8 hours straight to get resol...
connection issues
internet
Chesty's avatar
Chesty
New Contributor

I am in Tucson and I have the same issue.  Cox told me my modem was old.  Bought a new one for half what they offered and same intermittent outages.  Where do we complain?  Better Business Bureau?

Corythousaurus's avatar
Corythousaurus
New Contributor
5 years ago

I'm in new orleans, ive been without internet for 7 days already and just got told that they extended the outage an additional 4 days. Seriously getting frustrated.

  • Corythousaurus's avatar
    Corythousaurus
    New Contributor
    5 years ago

    Bibb may ne the only way

    • Corythousaurus's avatar
      Corythousaurus
      New Contributor
      5 years ago

      Better business Bureau.