Forum Discussion
Shaun_A
Moderator
Hello there. I am sorry for the service issues you are experiencing. We strive to ensure our service remains reliable and operates properly at all times for our customer's needs. If there is no declared or reported outage in the system, then it sounds like an individual issue that we would need to address. Can you send us an email to Cox.Help@cox.com with your full name and complete address? We would like to investigate this issue for you.
mpalmer76
4 months agoNew Contributor
Been having issues for the past few months. Rerouted the line in my house and upgraded my router. Service is still poor, very slow internet, and intermittent outages. And because of the upgraded router, I'm paying more. Make me pay more for even crappier service. Thanks, Cox!
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