Forum Discussion

rugburner's avatar
rugburner
New Contributor II
4 years ago

Why is it next to impossible to reduce service??????

No link to chat, no phone number to call, all links are only to upgrade. Seems pretty dishonest to me.

1 Reply

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi Rugburner,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please email us at cox.help@cox.com.

    Mary
    Cox Support Forums Moderator