Why is gigablast running so slow?
Just upgraded to gigablast. installed new Arris modem as per Cox directions. It has been running a couple of days, but when I run the speed tool, the upload speed is only 37.2 Mbps upload and 601 Mbp...
Forum Discussion
Hi Mlfulton73, your modem metrics are very poor, almost as if an extraneous line filter left over from the days of analog video is impacting your network signal. I suggest a service call. If you'd like my team to help you schedule a service call, email us at cox.help@cox.com. Be sure to include your full name, address, and a link to this thread in your email. -Becky, Cox Support Forums Moderator
