Forum Discussion
There is an expression; "garbage in, garbage out". You didn't describe the problem or give any technical details. Start here and if that doesn't work, submit a ticket with RIOT. If your getting a internet connection, Cox's normal support job is done. Anything beyond that required explanation here. Is it a port forwarding issue? A firewall issue? A routing issue?
It is funny you think I didn't explain my problem with details 🤣and that I did not try with riot game support first to try and fix it for weeks, but you are totally right garbage in, garbage out.
- WiderMouthOpen12 months agoEsteemed Contributor
I meant your post here. You haven't given any detail and neither did OP. What model modem and router do you have? Does it affect other games? Does a speedtest show any issues? What about a tracert? You might be able to use the Hextech tool to find your server IP. Last, what is RIOT saying is the issue?
- Cristhiann9712 months agoNew Contributor II
You are still making assumptions man. We tried everything and it was a long list with Riot game support. Then, they suggested to contact my internet provider because nothing worked with them. I have also use other internet provider and it worked. I explained to the agent my issue in a long chat explained the process I went through with riot, the device I have, and the experience I am having.
- WiderMouthOpen12 months agoEsteemed Contributor
What assumptions am I making? I said you haven't given any technical data on your problem HERE and you haven't. Now you mention that you gave technical data to chat and Riot support but refuse to give any here. What kind of response are you expecting? This is a user forum you know? If you want someone to apologies and give you warm fuzzies, wait for a moderator.
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