Forum Discussion
Hi john-maceni. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
LisaHHow is this even a Cox issue, nevermind something to do with OP's account? Are you just trying to sell them Cox Complete Care? Do you get a commision?
- Darkatt12 months agoHonored Contributor
I can answer some of this. It doesn't sound like LisaH is trying to sell CCC, nor would she get a commission on it even if she did. She is offering to take a look and ensure it's not a cox issue, which in all honesty, you and I both know isn't. If it was, the customer would have a problem from the start, not the second round. This definitely sounds like a game issue and they need to contact that game itself for direct support.
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