Forum Discussion

MakeMoreNodes's avatar
MakeMoreNodes
New Contributor II
5 years ago

Why have your prices climbed when your service is unusable?

Your prices have climbed so high. We have had cox for a long time like 10+ years, and your prices have only gotten higher while your service has degraded. I had problems with latency, ping, and jitte...
fixit
jitter
ping packet loss
price
Allan's avatar
Allan
Moderator
5 years ago
@MakeMoreNodes. We can certainly look into both of these concerns for you. Please send us an email with your full name, address, and a brief description of the concerns to cox.help@cox.com. -Allan, Cox Support Forums Moderator.