Why doesn't Cox listen to me? I pay the bills, but they continue to list my spouse as the primary account holder.

Hi Stephanie, we are immensely sorry to learn about this frustrating ordeal, and I want to have this investigated for you. To get started, can you please email us at cox.help@cox.com? Also, if you are indeed listed as the account holder in our database, please ensure the login information and credentials you are using is tied to the account holder and not a secondary user on the account. -Kevin M. Cox Support Forum Moderator