Forum Discussion
cox_customer_92
2 years agoNew Contributor II
They say "Maintenance 12-6am". Yes, I wish they would at least have a messaging system to give ppl heads up which day it will occur. They know which accounts/addresses they are working on. Not that hard to send mass notification for those particular residents affected. The other times it's congestion, everyone being online in your neighborhood
WiderMouthOpen
2 years agoEsteemed Contributor II
They do allow for notification through Cox.com. You can also request updates via texts. See here. That is when it is a planned outage and not short notice maintenance.
- TheEngDemiurge2 years agoNew Contributor
The power company sends out advanced notification. Cox just pulls the plug with no notice. Complete disdain for their customers. I’m so gone when I have an alternative.
Related Content
- 6 months ago
- 4 months ago