WHY do I need a drivers license to pay my bill with a check?
I went to pay my bill today at your Warner Robins, GA store. I had my invoice and a check. Both contained all the same identifying information as my Cox account history. Why, when I use a human for paying my bill was I asked for my license but not at the Kiosk? I refused to give it to the guy. He walked my check and invoice over the kiosk and my bill was paid. Personally, I refuse to use anything except a human with my account transactions. . I wasn't using a credit card or a debit card. I wasn't buying anything. I was giving you money. I walked out with less than when I went in the store. This policy is ridiculous and a time waster. Can someone please give me an acceptable answer as to why this would happen. NOTE***** the response: it is corporate policy is not an acceptable answer. I would also like a name of a corporate officer and an address so I can pursue this further. Thank you in advance for you time.