Forum Discussion

ZapperOne's avatar
ZapperOne
New Contributor III
2 years ago

Why do COX "moderators" lock discussions they don't like they way they are going for COX?

I just had a COX moderator lock down a discussion {and had the nerve to mark my questions as 'solved') when COX could not provide me as a paying customer a fix to a problem I am experiencing with COX...
GregP1's avatar
GregP1
Moderator
2 years ago

Hi Please let me know which thread this was so it can be reviewed.

Greg P

Cox Forums Moderator

  • ZapperOne's avatar
    ZapperOne
    New Contributor III
    2 years ago

    Hi Greg,

    My original post, that is still unresolved, in that "some" modeators are providing good answers to pursue and investigate regarding the apparent option that I can exchange my current router for an improved model, possibly.... is titled:

    "How do I change the WiFi channels in the Panoramic Gateway, re range and latency issues?

    I appreciate any help, but kinda strange that some who provided answers that don't solve the problem can lock a thread when their ill suited answers don't help.  Really?