Forum Discussion

jumpjiggy's avatar
jumpjiggy
New Contributor
6 years ago

Why did the technician tack the coaxial cord on the exterior of my brand new construction home instead of running it through the house or burying the cord?

The technician put a box at the exterior of my home and then ran the coaxial cord down the side of my house. He tacked the cord to the brick. Nobody else in my neighborhood has this and my home is th...
coxsupport
install
technician
Bruce's avatar
Bruce
Honored Contributor III
6 years ago

Cables should be tacked (secured) to eliminate any slack.  "Loose" cables are vulnerable to weed wackers, animals, kids...anything capable of catching, cutting or pulling it.

As you know, there has to be a hole in your house for the cable to pass through from the exterior NIU to your interior wall plate.  How far is this hole from the NIU?

  • jumpjiggy's avatar
    jumpjiggy
    New Contributor
    6 years ago

    The hole is about 40 feet from the niu. Maybe the design of the house is the issue...idk. I may have to get an electrician to come out and see if we can change some things. We expected our cable connection to be concealed like everyone else.