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pbsawin's avatar
pbsawin
Contributor
2 years ago
Solved

Why did my download speed drop from 250 to 150 on June 21, 2022

Midwest City, OK, 73110. Why did my download speed drop from 250 to 150 on June 21, 2022?

  • Solved. I had turned off NAT Boost in my router so I could log traffic statistics. Apparently that slows down everything going through the router. Turned traffic statistics off and NAT Boost back on and I am back. Thanks to Cox Support via email, for guiding me in figuring this out.

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  • Solved. I had turned off NAT Boost in my router so I could log traffic statistics. Apparently that slows down everything going through the router. Turned traffic statistics off and NAT Boost back on and I am back. Thanks to Cox Support via email, for guiding me in figuring this out.

    • Bruce's avatar
      Bruce
      Honored Contributor III

      You speed test through the router?  For accurate tests, you should direct connect to the modem, unless, of course, you have an all-in-one device for a modem & router.

      You've got pretty consistent historical results.  If you have an all-in-one device, you must disconnect all other devices during tests, huh?

      So...if you subscribe to any other plan bigger than 150 Mbps, such a 500 Mbps, you will always be limited to 150 Mbps with Traffic Statistics enabled on this router?

      • pbsawin's avatar
        pbsawin
        Contributor

        Apparently so. FYI TP-Link 1200 AC -> Arris TM 3402A. Whoda Thunk? Plan is now 250/10 with automatic speed increases from Cox on the premier plan. Been that way since 1999 when it was 50. BTW, I never noticed the speed drop in my daily use until I did a speed test just for something to do.