Forum Discussion

scooter0727's avatar
New Contributor
5 years ago

Why are these outtages happening constantly?


1 Reply

  • CrystalS's avatar
    Former Moderator

    We’ve seen an increase in internet traffic as people have shifted their work and school activities home in response to coronavirus. Customers may be seeing greater impacts in their neighborhoods at certain times of the day.
    Our engineers are working to solve the problem, but until they do our customer service team can’t offer more information. -Crystal S. Cox Support Forum Moderator