Hello,
Thank you for reaching out to the Social Media Team. Cox flags suspicious email as spam to help prevent it from reaching your Inbox. I would recommend viewing
www.cox.com/.../forwarding-spam-phishing-or-virus-email-as-an-attachment.html and
www.cox.com/.../cox-email-settings.html.
If you need further assistance you can reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Sharon
Cox Support Forum Moderator
