I haven't gotten any email since 2:10 a.m. ET, which - given that I use this account for work - is highly unusual. To make sure that this wasn't just an unlikely instance of a slow day, I tried sending myself a message from my Gmail account, and it never arrived.
What's going on?
Same Ol' Same Ol' ~ Cox never disappoints (yes, sarcasm). SMH once again.
Been with Cox since their arrival here in Kansas since 1997 and any problems that I had with email were on their end.
Neither my wife nor I received emails between last evening and this morning.
I just received the 1st email since last night. Sent 9:07 PM last night and received at 7:38 AM today.
Same here in Phoenix
I have the same issue. I haven't received emails from my boss sent late Wednesday night. Very frustrating. Hope they get this third-party issued fixed soon.
I'm having the same problem. I haven't received emails that my boss sent last Wednesday night (and it's now Friday afternoon). I hope Cox gets this third-party issue fixed soon.
I haven't been able to receive my Email all day today. Every time I chose send/receive I get a send/receive error. When I log into Cox my Email is there. The error message basically says unable to contact the server. This problem is on both my laptop and my desktop. I have tried rebooting and that doesn't help.
Hey Sfinlv. Ask your boss if he/she is getting bounce back NDR's. I have the same thing happening and in every one they say the same thing.
Remote Server returned '554 5.2.0 <cxr.mx.a.cloudfilter.net #5.2.0 smtp; 552 5.2.0 <*********> sender rejected. Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information. AUP#CXSNDR>'
Cox support is not very quick to answer my questions, and I completely understand how email works. The cause of all this heartache is their new cloudfilter and our inability to see what messages are being rejected or being able to add our own whitelists.
So far, I have my work, my CPA, and a gaming company I am not receiving mail from.
