Forum Discussion

sglmom's avatar
sglmom
New Contributor II
5 years ago

Where is the customer Service Chat link? Where is the link to e-mail questions/ask about our services/billings

How about letting us send e-mails to contact Customer Service as well -- since even with the CoronaVirus happening, we still need an additional way to ask questions/get responses other than the very ...
MaryF's avatar
MaryF
Former Moderator
5 years ago
Hi Sglmom,

The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

Mary
Cox Support Forums Moderator