Where does my unused already paid for data go?
Unused Data that I paid for, goes missing, but my data overage is well documented, where can I get a cash refund or data refund for my paid unused data?
Forum Discussion
Hi @Coxunlimited,
I understand your concern. Data usage reflects the amount of data used by online activities, not the amount of time spent online. Cox Internet packages include a 1.25 TB monthly data plan. Any unused data is not carried over to additional cycles and resets on a monthly basis. You will not be able to get a refund for unused data.
Ben S.
Cox Support Forums Moderator
I understand your concern. Data usage reflects the amount of data used by online activities, not the amount of time spent online. Cox Internet packages include a 1.25 TB monthly data plan. Any unused data is not carried over to additional cycles and resets on a monthly basis. You will not be able to get a refund for unused data.
Ben S.
Cox Support Forums Moderator
