Forum Discussion

Marquee06's avatar
Marquee06
New Contributor
5 months ago

where do I find router's Log in Credentials COX panoramic

I have this Panoramic wifi  router pn: CGM4141COX, So I am trying or wanting to, change it from 5ghz to 2.4ghz. I have these instructions but when i go to login I am wrong. Where can i find my Gateway Login and Password? 

6 Replies

  • Hello, You can find the default password on the modem itself.

  • Marquee06's avatar
    Marquee06
    New Contributor

    Thank you,

    Yea not the one I'm guessing because it does not work, say incorrect user. 

    • Allan's avatar
      Allan
      Moderator

      Hello. In that case, I recommend using our Panoramic wifi app to access the wifi functions of the device. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Try a factory reset by holding the reset button down below the coaxial connection for 10 seconds. That will reset it to what is written on the unit.