Where did guest network feature go?
I have a TG1628 Panoramic router and last night the software was updated from Arris to COX branded interface. Now there are no options for guest wifi networks.
Why were those removed? I liked havin...
Forum Discussion
I’ve been trying to figure out how to get to the guest network since my service started months ago. I don’t have it anywhere.
- Hi YogiPhx53. Check out www.cox.com/.../managing-your-in-home-network-with-my-wifi.html. Thanks, Lisa - Cox Support Forums Moderator.
THERE IS NO LONGER AN OPTION FOR A GUEST NETWORK!! COX DID A FIRMWARE UPDATE AND GUEST NETWORKS ARE NO LONGER AN OPTION. I HAD ONE SET UP FOR MY AIRBNB GUESTS FOR 3 MONTHS MY CURRENT GUEST WHO NEEDED IT FOR WORK NOTIFIED ME THAT THE NETWORK I GAVE THEM DOESNT SHOW UP. iT TOOK ME 5 HOURS ON THE PHONE WITH COX, A TRIP TO THE COX STORE TO REPLACE MY MODEM AND FINALLY ANOTHER CALL TO A LEVEL 2 TECH TO FIND THIS OUT. THE OTHER REPS TOLD ME TO CALL THE MODEM MANUFACTURER WHO TOLD ME THAT MY 3 MONTH OLD PANORAMIC PIECE OF GARBAGE MODEM WAS DISCONTINUED AND NO LONGER SUPPORTED. NO GUEST NETWORK OPTION ON NEW ONE EITHER. THANKS COX
- Hello Bigair, I can confirm that the guest networks have been disabled with the new firmware update for our pano modems. This is by design for the wifi pods and their compatibility. Our equipment is designed for ease of use for the every-day user. If you are in need of specific network configurations, then I would recommend using a non pano modem/router combo. -Allan Cox Support Forums Moderator.
