What happened to the Data usage??
The service stopped measuring on 7/25.
Forum Discussion
No. It just shows last month and nothing since 7/26
Rrickey1,
Just to clarify, are you able to see under the Usage by Modem section? Does it show "Usage as of: 8/1/18"?
Renee
Cox Support Forums Moderator
Just to clarify, are you able to see under the Usage by Modem section? Does it show "Usage as of: 8/1/18"?
Renee
Cox Support Forums Moderator
shows "usage as of 8/1/18" but does not show USAGE. Just a banner to upgrade to unlimited plan
- Rrickey1, I have escalated your issue to our Data Meter Department to get this fixed. You will get an update or fix within 7-14 days I apologize for the wait time. Thanks for letting us know. Sincerely, Lisa
