Forum Discussion

otterbay's avatar
otterbay
Contributor
7 years ago

What does Cox use to measure internet data usage? Seems to be over-estimating

As a test to whether it's better to use TiVo and record TV shows, or use streaming service via Cox and our internet data, I found a discrepancy of at least one gigabyte (1gb) per day, sometimes more....
otterbay's avatar
otterbay
Contributor

Thanks for the info.  Your CSR’s tell people that Cox only counts download data, but this pdf article suggests Cox counts BOTH download AND upload data.  Which is the truth?

BrianM's avatar
BrianM
Moderator
7 years ago
It covers both download and upload.

Brian
Cox Support Forum Moderator
  • otterbay's avatar
    otterbay
    Contributor
    7 years ago

    ah, you may want to pass that along to your CSR's - as they ALL answered "Download only".  Is there any way to contact Netforecast for an independent opinion?

      • otterbay's avatar
        otterbay
        Contributor
        7 years ago

        Thanks, I read that one already.  I’ll just keep taking photos of my routers numbers and your daily estimates and see what the totals are at the end of the month.  Thanks.