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allanharris2022's avatar
allanharris2022
New Contributor
2 months ago

What am I paying for if you can't keep or get the job done.

The  wifi has been out 3 times thus past 2 weeks and I have a kid in school that can't do her online work and I am in school and can't do mine but yet I pay for this service and then you give a fix by time and can't keep it so what are all of us paying for if it can't fix it and tech can't who can and when .

  • Hi allanharris2022,

     

    We want nothing more than for you to enjoy your services.  I am sorry to learn of your troubles and we would be glad to help.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.


    Be sure to include this URL and your full service address so that we may investigate your concerns.  

     

    Cox Support Forums Moderator 

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  • Hi allanharris2022,

     

    We want nothing more than for you to enjoy your services.  I am sorry to learn of your troubles and we would be glad to help.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.


    Be sure to include this URL and your full service address so that we may investigate your concerns.  

     

    Cox Support Forums Moderator