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WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
7 months ago
Solved

Welcome thread gone?

I have noticed the welcome threads with methods of contacting the moderators here (including the email cox.help@cox.com) are gone. Is this a mistake/glitch or done on purpose?

  • Hello WiderMouthOpen and DRVEGAS, 

    Thank you for bringing this to our attention. The Welcome pages have been returned to the top of the Forums. 

    Tiffany R. 

    Cox Support Forum Moderator

12 Replies

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  • Hello WiderMouthOpen and DRVEGAS, 

    Thank you for bringing this to our attention. The Welcome pages have been returned to the top of the Forums. 

    Tiffany R. 

    Cox Support Forum Moderator

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      You are great! Thank you for such a quick response. 

      Just curious about the way Heather worded something though. She made it seem like some other group besides the Social Media Team had to be escalated to for moderators. Is this true or just a mistake in wording? Just want to know where to go when looking for a mod. Thanks.

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor

        Should it show up on the forum home as well?

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      Why can't I see it? I have tried deleting temp files and cookies and tried a different browser too. Could you include a screenshot?

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor

        Do a search for (Welcome).  That's how I found it.