Forum Discussion
Thanks everyone for being SO responsive. I was out of the office today with no access to reply. Long story short - I replaced the Gateway Modem and all is better.
Tech support was completely baffled. But, I visited a Cox Store and the manager said, whenever something weird like that happens it's typically a sign that the modem is going bad.
So, short of this issue resurfacing I'm once again a happy COX customer. [Smile]
Sounds more like it was a IP block and changing the gateway changed the public IP. It would still be helpful to see the old tracert vs the new one to confirm.
- DJ_Scott2 years agoNew Contributor
I don't have a screenshot of the previous tracer. But if it still matters I can share the current tracer?
- WiderMouthOpen2 years agoEsteemed Contributor
Nope. Only the not working tracert would matter. Post it if the problem comes back.
- DJ_Scott2 years agoNew Contributor
Thanks again. Will do. [Smile]
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