Forum Discussion

Charles123's avatar
Charles123
New Contributor
3 years ago

Website Error

When trying to access this www.cox.com/.../copyrights.html I get the following error: "Field Failed Validation Check: failed on field 'accountNumber9' due to reason: Character length(8) value is less...
JonathanJ's avatar
JonathanJ
Former Moderator
3 years ago
@Charles123

What browser are you using? Also, try clearing the cache and cookies to see if that helps.


Jonathan J
Cox Moderator
  • Charles123's avatar
    Charles123
    New Contributor
    3 years ago

    I am using google chrome but I tried it on Edge and firefox with the same result

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      3 years ago
      @Charles123

      I'm not seeing any open tickets for maintenance on cox.com. Have you tried clearing the cache and cookies?


      Jonathan J
      Cox Moderator