Forum Discussion

ICanThrive's avatar
ICanThrive
New Contributor
7 years ago

Webmaster issue

Will somebody please figure out why I keep getting the "an unexpected error has occurred.  Please try again." message when I try to work on My Account Profile?  Or sign in? Or do most anything with my account?

  • Hi ICanThrive. When you get that message, it means we are working on parts of our website. I have verified that, as of now, all should be working. If you continue to have this issue, please email us at cox.help@cox.com and include your name, complete address and this information so we can assist you further. Sincerely, Lisa - Cox Support Forums Moderator