Webmail Login Phoenix, AZ 2018
Try as I might, I still do not have smooth running WebMail in Phoenix, AZ. I still get a page telling me it is not accessible fairly frequently and when it does let me in, it is painfully slow.
I ...
Forum Discussion
I have the same problem. About 50% of the time I am able to access my Cox webmail. I would like an answer from Cox and a fix to this problem. Instead of trying to sell me more of your product, can we fix what I have first?
Hi there, a bit ago Cox updated their email server settings and it's necessary for all customers to update this information on each of their devices. I'm including a link to that information, https://bit.ly/2AtkAjE. In the upper right-hand corner, you'll want to change it to your location (i.e. city, state). I hope this helps. -Thanks, Carol
Looks like more jumping through hoops. Will this improve access? Doesn't say it will. If it is so important I'll wait for their "Last Chance" letter or e-mail.
I don't use an e-mail client other that Cox WebMail. I did correct my location in the form. One of the FAQ's said after Jan. 2018 you won't be able to send or receive e-mail anymore. This is May 2018 I believe.
Sheesh!
- Hi, is this occurring with a User ID that wasn't in use? I'd like to research this more for you, will you please send a private Facebook, Twitter DM or email us at cox.help@cox.com and include a link to your conversational thread. We're available 24/7. -Thanks, Carol
Hi Carol,
I've been using this same e-mail account daily for 15 years. I will send the info you requested to the e-mail address you gave later tonight.
