Forum Discussion

Flinx's avatar
Flinx
Contributor
2 years ago

webmail 2 step verification how do I unenroll

this morning one of my email accounts reported bad username or password. I logged in to cox on my main account and reset the password. when I went to login to webmail it had 2 step verification enab...
DannyS's avatar
DannyS
Moderator
2 years ago

Apologizes, I misread the channel I was in.  Being this may be a personal account concern.  When convenient, please contact us directly at Facebook, Twitter CoxHelp , or email us at cox.help@cox.com for assistance.

Flinx's avatar
Flinx
Contributor
2 years ago

I have sent an email to cox.help@cox.com. I don't have a facebook or twitter account.

  • DannyS's avatar
    DannyS
    Moderator
    2 years ago

    Great to hear, we will respond to it shortly.

    • Flinx's avatar
      Flinx
      Contributor
      2 years ago

      no one has contacted me.

      • HeatherS's avatar
        HeatherS
        Moderator
        2 years ago

        Hello, Flinx. I apologize we have yet to reply to your email. Could you please send it again? We certainly want to provide the assistance you need. The email was not assigned to me personally, so I do not have access to it.