We used to have a direct link to check internet speed on a direct cable connection from the Support Menu/Internet, now when I go to the location on the website, it shows me 2 images that asks to download an App from Google, I'm assuming for a mobile phone WiFi connection. I scrolled further down the page and there's nothing to take me to the location on Cox.com that allows me to test my connection speed on a desktop computer with an ethernet connection. What happened to that URL?

No "Let's chat" thingy? You don't need Cox to use Ookla or SpeedTest.net. If Cox removed the convenience of the link, don't use Cox...or their awful apps...to test your connection.

Not sure if it's what you are looking for, but try here and click on "Run a Ookla speed test".

Yup - https://www.cox.com/residential/support/internet/speedtest.html

I thought so too, but - - - there it is, on a 2460 24x8 channel

No, the URL took me to the same page I mentioned before. I looked for the "Run a Ookla speed test" but it's not on the page. FYI, I am using the latest version of the Mozilla Firefox browser. I'll include a screen shot.

We used to have a direct link to check internet speed now it's not there

WiderMouthOpen
Esteemed Contributor
2 years ago
Not sure if it's what you are looking for, but try here and click on "Run a Ookla speed test".
- Darkatt
  Honored Contributor
  2 years ago
  Yup - https://www.cox.com/residential/support/internet/speedtest.html
- MagnumMike
  New Contributor II
  2 years ago
  No, the URL took me to the same page I mentioned before. I looked for the "Run a Ookla speed test" but it's not on the page. FYI, I am using the latest version of the Mozilla Firefox browser.
  
  I'll include a screen shot.
  - WiderMouthOpen
    Esteemed Contributor
    2 years ago
    Can you try with Edge? I notice you don't have the "Let's chat" option on the bottom right either. Worked with latest firefox on Windows 10. See screenshot below.
Lovemylab
Contributor III
2 years ago
While I occasionally use the Cox link, I prefer to load Speedtest on my PC. It is more accurate that way than running in a browser. I normally test 3 ways: 1) Speedtest on my wife's PC which uses ethernet. 2) Testing with the Google app via my router. 3) Speedtest on my PC which is presently on WiFi. I also make a point of turning VPN off before testing. Right now I'm seeing the following: Cox - 282 mbps, Speedtest on WiFi - 356, Google direct - 560.