Forum Discussion

MagnumMike's avatar
MagnumMike
New Contributor II
2 years ago

We used to have a direct link to check internet speed now it's not there

We used to have a direct link to check internet speed on a direct cable connection from the Support Menu/Internet, now when I go to the location on the website, it shows me 2 images that asks to down...
MagnumMike's avatar
MagnumMike
New Contributor II

No, the URL took me to the same page I mentioned before. I looked for the "Run a Ookla speed test" but it's not on the page. FYI, I am using the latest version of the Mozilla Firefox browser.

I'll include a screen shot.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

Can you try with Edge? I notice you don't have the "Let's chat" option on the bottom right either. Worked with latest firefox on Windows 10. See screenshot below.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    OP only posted half the page.  It's probably there.

    • MagnumMike's avatar
      MagnumMike
      New Contributor II
      2 years ago

      Bruce, I scrolled further down the page and there was nothing but URLs to information, about what Internet speeds are ideal, and tips to improve WiFi, etc, etc..

      • Bruce's avatar
        Bruce
        Honored Contributor III
        2 years ago

        No "Let's chat" thingy?

        You don't need Cox to use Ookla or SpeedTest.net.  If Cox removed the convenience of the link, don't use Cox...or their awful apps...to test your connection.