We have been having these problems on and off since December. My husband has been on the phone with them for hours. We have changed our emails multiple times. Cox is a monopoly and is not taking responsibility for this. The this being that this has been happening to us for the last 2+ months. I just called the Daily Breeze to see if they thought it was worth some coverage. I also looked up the Corporate Address: Pat Esser, President, Cox Communications, 6205-B Peachtree Dunwoody Rd NE. Atlanta 30328. I used to be a customer service consultant when I lived in Boston and once worked for Cox. So I am very frustrated about the way they are handling this. I just want my cox.com to work. I do not want to change my email to google or get Direct TV. And I think we all deserve some kind of rebate.