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samarendraswain's avatar
samarendraswain
New Contributor
7 years ago

waive my early contract breakage fee due to job loss and left india

I have left to India due to job loss. I have called customer care to stop my service and waive my early contract breakage fee and the customer support agreed and confirmed that they will waive it and ask to pay only partial use(30$) for the month of October 2018. But now I saw a bill which include One time changes 100$. As I am in India, how can I settle this. Is there any email id to contact cox.

    • MariaL's avatar
      MariaL
      Moderator
      7 years ago
      Hi Samarendraswaincox,

      This forum is primarily intended for the discussion of technical issue among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email my team at cox.help@cox.com with this post, your full name, and complete address.

      Maria L.
      Cox Support Forum Moderator