Forum Discussion

byip1's avatar
byip1
New Contributor
5 years ago

Very slow internet speed

Using preferred 150 but down speed has not been even >50Mbs in the past couple months

  • MichaelJ's avatar
    MichaelJ
    Moderator
    5 years ago
    Byip1, I suggest checking all connections, then power cycle the modem first, then router if separate, then restart your computer. Run the speed test on our website. If the results are lower than the tier you subscribe to, contact us through Facebook, Twitter @cox.help, or email us at cox.help@cox.com

    Speed test link: www.cox.com/.../speedtest.html

    Thank you,

    Mike J.
    Cox Support Forums Moderator