Vacation Hold
I put my TV & Internet service on vacation hold and then due to family illness didn't get back to AZ. Cox switched from vacation without notifying me and now I have a $600 bill for service I didn't u...
Forum Discussion
Vacation mode, or seasonal hold is for a maximum of 9 months, and then after the max, it shifts back to regular mode automatically.
https://www.cox.com/residential/special-offers/seasonal.html
"Services will be automatically reactivated 9 months from the date of seasonal status initiation, or earlier if set by customer at the time of initiation. Once scheduled, customer must contact Cox to adjust reactivation. "
