Upstream channels not locked (high ping)
I was having problems with my download speed and ping. I contacted cox through chat and they told me my modem/router (c7800) was bad. They told me to contact the net gear manufacturer. I did and they...
Forum Discussion
Hello. We do not currently have upstream channels 6-8 active on our service. However, your modem is reporting some poor download signals on multiple channels. Are there any splitters or signal amps on the cable line going to the modem? -Allan, Cox Support Forums Moderator.
