Yes HChef...this internet speed issue has a lot of complaints...it's one thing to have slower test results, and another where users like you "Experience" the slow or zero speed. I'm here in OC and although not a gamer, I have noticed the Upload Cox test to go down to 4-6 in the past month. It went back up 11.1 about 2wks ago and steady so far. So what happened to my area...COX must have cleaned up a fitting or switch/box or added a signal booster or even changed the filter that they use to control the speed for the different users purchased tiers.
To OC (227/11.2), LV (218/5.2), Wichita (70.7/6.0) and NewEng (24.2/11). I know these further servers are miles away, so I would expect my downloads to be slower, However, why would NewEng at 11 be the same as my OC. Since the physical lines to/from these places are the same, ISP's must place Filters to slow down the traffic or COX has bad/loose connectors along specific lines. Since we all have issues just going from the street to our possible faulty modem/routers, imagine COX and all other ISP trying to connect across the country with lines/boxes and connectors. What a headache.
It has to be in the COX lines because using different Test tools to some of these areas sometimes you get quite different results. COX tells you to login to your account then run the speedtest....apparently it gives them data...I wonder.
I did some searching on download/up
https://www.bandwidthplace.com/download-speed-vs-upload-speed-whats-the-difference-article/
https://www.allconnect.com/blog/difference-between-download-upload-internet-speeds
https://stevessmarthomeguide.com/internet-speeds-explained/
Cox reports your modem has good signals but Packet loss is reported. I wonder what tool they use to see packet losses to your modem. I've use pingplotter, CMD ping and tracert but if any report a problem, it's usually downstream. Now a modem log does report Correctable/UnCorrectables....maybe thats the measure....
