Forum Discussion

bechtner's avatar
bechtner
New Contributor
6 years ago

"upgraded" to Gigablast, still stuck w/ old 50 mbps cap

This is getting horribly frustrating. I'm ready to find another provider. I put in a request to upgrade to Gigablast on New Year's Day. Last night, I installed my Netgear CM1000 modem. I'm still se...
mumblemouth1's avatar
mumblemouth1
New Contributor

we have same issue also.. our upload speed went to 35mb  but download wont top 150

KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hello, we can certainly take a look at your equipment as well as the signal levels. Would you mind forwarding this to cox.help@cox.com? Please also include your service address. We hate to see our customers' experience slow download speeds. -Kevin